Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do.

We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. The insights team is responsible for a suite of new products that will enable our small businesses customers to more easily understand their business performance and cash flow.

Providing the tools for accountants and bookkeepers to start deeper conversations and create actions to improve business performance and health To be successful in this role ideally you will have an accounting qualification and experience in the accounting industry. You will bring your accounting knowledge to life to support the product teams to gain a deeper understanding of accountant and bookkeeper needs for advising small businesses Experience using Xero or any other cloud-based accounting software is a definite advantage. This role requires a person who is a great team player, comfortable working across teams.

You will have an eye for detail, but can understand and articulate the bigger picture. You will be flexible, highly adaptable to change, proactive and a great communicator. What you'll do You'll bring your natural curiosity, detailed approach and customer-oriented thinking to all you do.

Proactively delivering customer insights to inform product decisions Working with stakeholders to understand objectives, value and success measures for new features and enhancements Communicate effectively with a range of stakeholders including engineering, product, design, delivery, CX, business team representatives, subject matter experts and external customers Collaborate and support the development team to discover potential solutions to agreed customer and business problems Work with product leaders to complete market and competitor analysis What you'll bring with you Excellent stakeholder management and interpersonal skills Ability to comprehend the wider product portfolio and how you fit into that proactive, 'can-do' attitude, exceptionally self-motivated and directed Superior analytical, evaluative, and problem-solving abilities with a keen attention to detail Fast learner that enjoys fast-paced work Ability to lead, motivate and manage team(s) and set priorities in a collaborative environment, managing all the moving parts Understanding of systems and information models Why Xero Offering very generous paid leave to use however you'd like (plus statutory holidays), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Pr.