Join us to be the first point of contact introducing and connecting whnau with our nurses and wider Plunket services. Were seeking the support of an full time Administrator (38 hours a week) to join our team on a permanent basis in our West Auckland team, we're currently based in Henderson Valley, please note we will soon be relocating to brand new offices Westgate. This is Mon - Fri, 8.

30am - 4.30pm role starting mid- late February 2024. Te Whiwhinga mahi | The opportunity Our administrators receive the referrals from midwives and other lead maternity carers, contact whnau to congratulate them on their new arrival and arrange their initial visits with our registered nurses.

You will also manage our 0800 number, answering queries from the public about our services and rescheduling appointments. In addition to the phone based mahi, this position also involves an element of data entry and database management to ensure both our clients and staff know where they are going, who they are meeting and what to expect. Working across the Auckland and Northland area will require you to have a good general geographical understanding or be a map whizz The salary band for this role is between $51,376 ($26 per hour) - $58,114 ($29.

41) depending on experience. He krero mu | About you As a critical part of our front-line team, being able to quickly build rapport and gain trust will be key to your success, ensuring each interaction with our whnau is a good one, you will also be confident working autonomously, at pace and meeting targets and service level agreements. Working in a medical administration role requires a high level of sensitivity, ability to prioriotise and maintain confidentiality.

This is a inbound/outbound phone-based position, so an excellent phone manner and accurate data entry skills are key. Prior experience working in an call centre environment would be advantageous, alongside a hunger to play a key part in our pro-equity journey to ensure our communities thrive. This role supports with the upkeep of our vehicle fleet (e.

g. dropping cars for servicing) so we require all applicants to have a full NZ driver licence. We expect and encourage all Plunket people to live our values; kia mia to be courageous, kia Mhaki to be humble, kia manaaki to care and kia thono to stand in relationship.

Ng huatanga kei a mtou - What we offer If you're seeking to work for an organisation that values improving society, join us at Whnau whina Plunket. In line with our values, we believe in caring for our people, to support your wellbeing and ongoing professional growth we offer: full time working week of 38 hours wellbeing schemes such as a Wellbeing day: use one of your sick leave days to proactively look after yourself a generous parental leave scheme to support growing whanau various retail discounts Me phea te tuku tono | How to applyAll applications must be submitted online. For specific queries, please reach out to Vinita Pillay at plunket.

org.nz Applicati.