Collections Team Leader Your role, Your journey| Te Huarahi Whakatipu With a minimum of 2-5 years in a leadership role, you can showcase your skills in team management, drive process improvements and own strong financial outcomes with your proactive approach and decision-making abilities. As a highly organized individual with first-class communication skills, you will bring accuracy and attention to detail to our operations. A results focused natural leader, you will be able to be able to juggle multiple prioties and guide our agents ensuring they have clear direction.
How you'll make a difference | Ng pkenga Rangatira Own, manage and monitor key deliverables for self and team ensuring the team have clear direction. Support, guide and drive team to achieve KPIs on a consistent basis. Own, manage and improve dollars collected by the team and reduce write off on a consistent basis.
Drive process improvements and eliminate nonvalue add activities. Simplify and improvise as appropriate. Work with the Collections & Recoveries manager to drive and deliver business goals and objectives.
What we'll do for you | Ng rauemi Manaakitanga Carrer development - You're our focus. Keep on developing your talent as we continue to offer you career development opportunities Annual Volunteer Leave - Support charities of your choice with paid volunteer days every year. Flexible working - Hero your lifestyle with a blend of in office and at home working.
Our Story | To mtou krero Tupuranga In 2009 2degrees was born and the Fight for Fair began when we switched on our mobile network, breaking up a duopoly. Charges for calling and texts halved overnight, a game-changer for all Kiwis and this became known as the "2degrees effect" across other industries in New Zealand. Today we're a growing team of challengers who want to make a difference - 2 million Kiwis use our services, powered by a team of 1700 employees, with 55 retail stores right across the country.
'Fighting for Fair,' being customer obsessed, caring for our people, challenging norms and owning it are more than just slogans to us -they're mtouwhaingapono (way of life) That's why we're dedicated to ensuring you get a fair deal here. If you love a bit of fun, disrupting the status quo, relish fantastic perks, and want to make a genuine impact for Kiwis, then jump aboard and join us in our Fight for Fair 2degrees. Its time for something different.
2degrees, kua tae te wa kia eke panuku. Job Details Reference 44761 Posted on 31 Jan 2024 Closes on 14 Feb 2024 17:00 Location(s) Auckland (Head Offices) Expertise Campaigns, Credit and Collections, Escalations Job level(s) Experienced (1-4 years), Team leader Work type(s) Permanent.