Kickstart your career in Customer Service, Insurance and Healthcare Permanent, full-time, entry-level roles based in Dunedin Mon to Fri between 8am-6pm | No weekends or late nights | Work from home options Starting salary $55,539 PLUS a 9% superannuation contribution Tnui Ake Nei | Thriving Aotearoa is our vision for a future where we work together so that all people and their communities can live the lives they value. M tenei trana mahi | About this role: As a Customer Experience Representative, we're proud to be one of the first voices our customers hear on their way to recovery. We've got the experience, passion and mindset to make a difference through a thorough induction and training period, which involves a mix of both classroom learning and on the job training, after which you'll answer inbound calls from our clients and providers to ensure they get the information and support they need.

There will be opportunities for you to continually grow and develop your skills as a Customer Experience Representative and be trained across all our channels including phone calls, emails, live chat, and supporting our Business Customers. This position is full-time (40 hours per week), and you will work Monday to Friday between the hours of 8am and 6pm. Our Contact Centre works on a rotating roster, and we'll let you know what hours you'll be working four weeks in advance.

This is a fantastic opportunity for an entry-level role into ACC where you will develop a comprehensive understanding about how we operate. For many this role has been a foothold for their career - progressing into the wide variety of roles available within ACC including teams that manage financial payments, client recovery and people leadership. To find out more about the position click here.

He aha taku e tunanako ai | What can I expect? The starting salary for this role is $55,539 PLUS a 9% superannuation contribution, your salary is reviewed yearly with salary increases linked to annual performance reviews. ACC offers a range of exclusive benefits, such as subsidised health insurance, discounts for gyms, corporate discounts across a range of retailers, and internal employee networks to support our colleagues from diverse backgrounds. We can also offer you: Career development Regular career and development conversations with your leader On-the-job skill development and coaching Flexible working options (after working with us for 6 months) Work from home up to 3 days per week (we'll provide you with the tech) We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs.

It is important to us that people are free to be themselves at work. To encourage this, we also have internal employee networks to support our colleagues from diverse backgrounds. Ko wai koe | About you You don't need previous Contact Centre.