Job Description

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Customer Service Liaison

Muster Limited

Auckland, Grey Lynn

Competitive Remuneration

Category Customer Services Jobs

We are currently looking for a passionate Customer Service Representative to join one of the top 100% NZ owned Automotive Groups as part of their Customer Care Team. The Benefits Career growth opportunities A great work environment and close-knit team Attractive bonus scheme Health & Wellbeing programme Flexible hours between 08:30am -5pm Monday - Friday The Role Handling of all incoming & outbound calls in a timely, polite, and professional manner Attend to all website enquiries and ensure they are managed and responded to in quick and professional manner Manage all service requests through the website and liaise with their dealer network Actively engage with customers entering the chat area online with the goal of starting the sales process Maintain excellent administrative skills whilst updating and recording data in the CRM and other systems About You Exceptional communication skills and the ability to connect with diverse audiences Confidence and the ability to effortlessly build rapport with customers A stellar phone manner that leaves a lasting impression Impeccable attention to detail, ensuring accuracy in all tasks Proficiency in Microsoft Office Suite and a knack for navigating various computer systems A drive to succeed and a positive, can-do attitude A knack for innovation and the ability to think creatively to solve problems A polished and professional presentation, befitting of a corporate environment Flexible hours between 08:30am - 5pm Monday - Friday If you're ready to unleash your potential in a vibrant corporate setting and believe you're the perfect fit for this role, apply online with your up-to-date CV today. For further details, reach out to Hannah at Muster on 09 394 7444.

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