Job Description

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Customer Service Officer

Madison Recruitment

Tauranga

Category Customer Services Jobs

About the Role We are recruiting enthusiastic and proactive Customer Service Representatives to work at a fast-paced inbound contact centre based in Tauranga CBD. You will be employed by Madison working closely with our team onsite at a large government organisation. As part of a team specifically set up for this busy season, you will be responsible for providing tailored solutions to customers as well as supporting them through digital self-service channels.

Your commitment to customer experience, accurate and efficient work, and confidence multitasking will lead to your success in this role. With 2 weeks full time, paid training, you will benefit from gaining specialist knowledge along with valuable public sector experience to add to your career repertoire. Details of the assignment: Starting 4th March until 30th June 2024, with possibility to extend further Full-time, 40 hours per week $27 per hour and 8% holiday pay Working onsite close to public transport Full training and support during your assignment The role will be Monday Friday, working 8am to 430pm.

Were looking for applicants who: Have excellent verbal and written communication Are confident navigating multiple computer systems on dual screens Have a positive, proactive approach to work Take pride in their ability to listen, assess a situation, and provide effective solutions Are flexible and able to adapt on the fly to a diverse range of queries Sound like you? If youre available for the duration of the contract and are eligible to work in NZ, click apply now.

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