Description Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always design with community in mind.

We care about the communities we servebecause they're our communities too. We're designers, engineers, scientists, and project managers, innovating together at the intersection of community, creativity, and client relationships. Balancing these priorities results in projects that advance the quality of life in communities across the globe.

About the role We have an exciting opportunity for a motivated Desktop Support Analyst to join our IT Services NZ & Asia team. You will work on site Monday to Friday in our Auckland or Hamilton office and be responsible for supporting daily IT operations across server services, enterprise applications, desktop and mobile services. Your key accountabilities will include: Provide user-facing operational support for desktops and applications.

Resolve tickets within agreed timeframe. Conduct Queue Management activities as well as proactive maintenance and administration of designated services. Test and deploy software updates and security patches to servers and workstations Participate in IT projects as an operational resource, providing recommendations and performing tasks as required.

Work outstand standard business hours as required and be able to travel across offices. About you You may have recently completed Tertiary or industry qualifications in Information Technology (or equivalent), with some experience of working in an IT environment and software management (required) as well as: Intermediate level of knowledge of: Microsoft operating systems (Windows 7, 8,10) Imaging, configuring desktop and troubleshooting hardware issues Office 365 ITIL Service Management best practices What we offer Along with a competitive salary we offer many other benefits to ensure your professional development and wellbeing is ongoing. Learning and Talent Development programs.

Mentoring for you own development. Professional Memberships. Health Insurance | Income Protection Insurance | Life Insurance.

Service Recognition Awards. Mental Health and Wellbeing programs and support. Employee Assistance Programs.

Options to purchase additional leave. About us The Stantec community unites approximately 28,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring water, transport and infrastructure projects to life.

Our work from initial project concept and planning through design, construction and commissioning is built on a nearly 200-year history. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. How to apply Apply directly online.

Qualifications . Primary Location : New Zealand-Auckland-Auckland Other Locations : New Zealand-Waikato-Hamilton Work Locations : Auckland NZ Organi.