Type: Fixed Term (14 Months)Hours: Full timeLocation: WellingtonBusiness Group: Te Ara Manaaki Programme DeliveryBranch: Kwai ki te Iwi / Service Delivery and OperationsSalary: $137,631 - $184,753 Want to help deliver a better Aotearoa, New Zealand? Be part of a programme making it easier for people to access government services The emotional high of a wedding, the overwhelming sense of joy from the birth of a child, the grief from the loss of a loved one or becoming a citizen of Aotearoa these are life changing events when people are focused on what really matters for them. So having to engage with government to register a birth or a death, apply for a wedding licence or begin the path to citizenship should be a straightforward, easy experience. We are looking for an experienced Director Programme Management Office to join our waka and support this important mahi.

Because of the work we do, you need to have New Zealand Citizenship to be considered for this role. This is a one-year fixed term engagement. Our Work New Zealanders expect to be able to access government services seamlessly, irrespective of the specific agency providing the services.

We want people to have more control over their information, our work puts customers and their whnau at the heart of everything we do. Service Delivery and Operations, is DIA's largest branch, overseeing a wide range of services, including Identity and Passport Services, Births, Deaths and Marriages, Citizenship, Charities Services, Authentications, Translations, Digital Transformation, and Community Operations. Te Ara Manaaki is a multi-year programme responsible for transforming its system of service delivery for identity and life event services and products.

Our work includes: Passports and Citizenship Our new customer centred management system is the basis for us to deliver easy to access, integrated, consistent services across multiple government agencies. Were now expanding service and product offerings such as helping families apply for their first passports with a single application. Digital Identity Well be establishing safe and secure ways for customers to share and use their identity data efficiently and effectively, including changes overtime to RealMe.

About the Role As the Director PMO, youll play a dual role in overseeing quality assurance and managing the activities of the Programme Management Office for Te Ara Manaaki. Youll directly contribute to the success of the programme by providing thoughtful leadership and strategic oversight across benefits and quality management, programme planning, governance and reporting including milestone management, integration, and risk and issue management. Essential to delivering these responsibilities will be your in-depth understanding of financial forecasting and management, resource planning and recruitment, and dependency management.

Day to day youll be the single point of accountability and responsibility for ensuring ongoing direction, management.