Join an energising environment working on site in the Ambulance 111 Emergency Call Centres in Auckland, Wellington or Christchurch. It's a fresh, connected approach to health care Whakarongorau Aotearoa is a fast-growing leader in Aotearoa New Zealands telehealth landscape. We bring together a range of national helplines, including supporting the crucial Ambulance 111 Emergency Call Centres.
M tnei tranga - About the role As an Emergency Triage Nurse/Paramedic, you'll be offering essential health and well-being support and advice to people right across New Zealand. You'll join a dynamic and specialist team, working in shifts to provide 24/7 support over the phone and online for a range of healthcare services. This role will suit those attracted to working autonomously and independently to apply their well-honed triage skills.
Provide secondary triage to patients who may not require an ambulance, however may need alternative care pathways or self care advice Triage patients over the telephone, to assess and help callers take appropriate action, or utilise the correct level of care for a given problem Give advice and support that respects backgrounds and cultures Comply with nursing or paramedic codes of conduct and best practice, including respecting patient confidentiality, privacy and individual needs Record caller information in our database and following our clinical guidelines and using decision support software.