About Hilton Auckland Our nautically-inspired 5-star hotel sits on the end of Princes Wharf, home to a wide variety of fine shops, restaurants, and bars. We are looking for an experienced Food & Beverage Attendant who can service with smile and warmth delivering a high standard of customer service at Hilton Auckland's iconic bar - Bellini Bar . Sip on fresh barista coffee and take in Bellini's waterfront views by day.
As the lights dim, enjoy a cocktail or a glass of champagne sitting seaside by night What will I be doing? This role involves: You to elevate the guest experience by delivering our signature beverages with high-energy and efficient table service of food and beverage Creating drinks and preparing and serving a wide range of non-alcoholic and alcoholic beverages, including cocktails, pouring drinks, and ensuring that are served promptly Providing exceptional customer service by being friendly, attentive, and knowledgeable about the food & drinks menu's and readiness to explain and recommend food & beverage contents Taking guest orders and cash handling Managing a variety of customer types, inquiries, and complaints Crafting exquisite high teas What are we looking for? The successful candidate for this role will bring: Experience as Bar Staff, Barista or Bartender Friendly, positive, energetic and commitment Fulltime and flexible availability and reliable - able to do at least 3 - 4 closing shifts per week and during weekends and public holidays Knowledge of beverages including coffee, cocktail, spirit, and wine highly desirable Experience in POS ordering systems and cash handling A good understanding of wine, its service and recommendations to guests Good English communication skills It will be beneficial if you maintain the following: Completed a barista course Previous work experience within a 5-star hotel environment In possession of WSET In possession of LCQ or managers certificate Benefits As a Hilton team member you can expect to receive: Team member and Friends & Family discount on global Hilton room rates Discounts of up to 25% on products and services in participating Hilton outlets Access to Hilton University training, offering more than 2500 learning programs Access to an Employee Assistance Program (EAP) Career development opportunities Complimentary staff meals whilst on duty Laundered dry cleaning services We are looking for the exceptional applicants who are passionate about the hospitality industry and values being part of a supportive team. If you feel you are suitable for this role, please click "Apply".