To identify hardware and software issues, perform thorough diagnostics on smartphones, laptops, computers, Apple products, and peripherals. Repair and replace faulty components using appropriate tools, following industry protocols and best practices. Conduct micro-soldering repairs on smartphones, computers, laptops, and peripherals, ensuring skilful handling of delicate components.

Demonstrate proficiency in diagnosing and resolving complex technical issues and providing suitable customer recommendations and solutions. Keep updated with industry trends, technology advancements, and repair techniques to provide the highest quality service. Order and maintain an inventory of repair parts and tools, ensuring their availability for timely repairs.

Provide excellent customer service by effectively communicating repair options, estimated timelines, and cost estimates to clients. Document all repairs undertaken, including relevant notes, parts utilized, and repair procedures, to maintain accurate records. Proficiency in identifying, diagnosing, and repairing hardware and software issues in consumer electronics.

o In-depth understanding of motherboard components, micro-soldering techniques, and industry protocols to diagnose and repair faults in smartphones, computers, laptops, and peripherals. Knowledge of industry-specific tools, equipment, and software needed for effective repairs. Excellent problem-solving skills and the ability to work independently, efficiently, and in a team-oriented environment.

To effectively interact with the front sales desk or store manager, clearly explain repair processes and recommendations. Pay attention to detail and maintain accurate records of all repairs undertaken. Flexibility and adaptability to handle a variety of devices, brands, and models.

Commitment to customer satisfaction and post-repair quality control. We offer competitive compensation based on experience and skills, 46000 NZD to 50000 NZD/Anum, 30 hours/week; other benefits depending on target achievements, as per industry practices. Annual, medical, and emergency leaves are as per the labour laws of New Zealand.

Any overtime work should be paid according to labour laws. If required to work during public holidays, the wages shall be paid as per labour laws. A conducive work environment where you can utilize your expertise and contribute to customer satisfaction.

We encourage you to apply if you are a highly skilled technician passionate about consumer electronics repair and enjoy solving technical challenges..