Tau ake r te moana nei, e papaki kau ana ki te kau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mu, he pou hononga mu, kia herea ki te pono, kia herea ki te tika. Kia mau, kia ita, kia - haumi e, hui e, tiki e Te Tranga | About the role As a Library & Community Hub Assistant you will welcome and assist community members to access library services (including physical and digital resources, programmes and events) and be the first point of contact for enquiries relating to Council's services. We have 2 fixed term, full-time roles available.

One role is 8 months, March to October 2024 and the other is 10 months, March to December 2024. The hours of work will be 8am to 5pm, Monday to Friday. These roles will provide excellent customer service to the community and initially have a focus on council services at the Community Hub.

You will also be involved in supporting the Library team as required. Some of your responsibilities will include: Providing information to customers about Council services, community engagement, bylaws, policies, and procedures across a range of council activities. Connecting customers to our digital resources, such as ebooks, printing and scanning Assisting with the promotion, booking and delivery of library programmes Upskilling knowledge of Te Ao Mori, library databases, computer programmes, changes in technology, health and safety.

Ng Pukenga | What you'll need to succeed To succeed in this role, you'll bring: Minimum of 3 years' work experience, preferably in a community or customer service environment Outstanding customer service and interpersonal skills Resilience when dealing with challenging customers and situations The ability to communicate with people within our diverse Tauranga City community T Ttou Kaunihera | About Tauranga City Council Tauranga City Council is one of Tauranga's largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team. We offer career development opportunities and always strive to ensure that you feel valued and supported in the workplace. Te Tukanga | How to apply If you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you.

For more information, please contact Brad Fuller at Bradley.fullertauranga.govt.

nz Please note we will not be accepting applications via email. If you wish to apply, please click 'Apply' at the bottom of this page and follow the link. Applications will be reviewed as they are received and applications will close upon the appointment of a successful candidate.

Our selection process may include behavioural interview(s), psychometric and ability assessments, reference checks, and pre-employment screening. Tauranga City Council will not accept applications or contact from any placement service, temporary staffing agency, or professional recruiter for this vacancy. If/where Tauranga City Council requires the support of a recruitment agency,.