Our Purpose Datacom works with organisations and communities across Australia and New Zealand to make a difference in peoples lives and help organisations use the power of tech to innovate and grow. We connect people and technology in order to solve organisational challenges, create opportunities and discover new possibilities for the communities we live in. About the Role We have offices in Auckland, Wellington and Christchurch.

We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best This is a strategic, leadership role within Datacom tasked with driving growth, innovation and ultimately commercial success in a market facing proposition. The Practice Manager role comes at an exciting time for Digital Engineering in Auckland where you will take a pivotal role in our collaborative leadership team - as you grow and drive this local arm for the QA Practice.

In your role as the Practice Manager Quality Assurance, you will report to the General Manager. You will take responsibility for growing a high performing team, creating strategic relationships with customers, managing a multi-million-dollar budget, and combining your deep technical expertise with strong commercial awareness to craft, position and sell various QA services products and capabilities. General responsibilities of the role include: Assist with pre-sales, providing support to our sales and new business teams by engaging directly with customers to tackle some of their biggest challenges.

You will champion the products and services for which you are the owner, leveraging the relationships you build with customers to create opportunities for the wider Digital Engineering Service Line. Remain knowledgeable on the state of the art for your practice, using these insights to continuously develop the local offering. Consult with the wider Development practice management team to define and execute a growth strategy for your practice.

Design, run and improve a range of workshops with our customers to create value throughout the product lifecycle and deliver tangible outcomes for Projects. Lead and grow a high performing team, mentoring the Team Leads and Senior Consultants within your practice, creating a strong culture with a focus on customer-centricity, collaboration, and team growth. Operationally, you will assist with workforce planning and technical hiring decisions within your practice, with the support of your peers.

Hands-on delivery leadership across the development lifecycle across Datacom teams and customer teams when required - with strong support from the delivery practice. You will build relationships with relevant partners. At times, perform billable work as a Lead Consultant across workshops or Software delivery where required.

Commercial and Financial Management of the local Practice. Assist in setting and executing of.