Job Description

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Product Insights Analyst - 12 month fixed contract

Xero

Auckland, NZ

Category IT Jobs

Product Insights Analyst - 12 month fixed contract Auckland, NZ Strategy & Corporate Development Strategy / Fixed Term / Hybrid Apply for this job Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do.

We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. We are looking for people with the right capabilities, from diverse backgrounds but importantly also possess a growth mindset.

The Product Insights and Analytics team is a collaborative, high performing crew that has been a proven development ground for analysts to grow and succeed into greater opportunities. Whether you are hungry to grow your technical capabilities or develop your ability to influence stakeholders and story tell with data, if you have the right aptitude and desire to learn we'll help grow your skillset to truly add value at Xero. The Product Insights and Analytics team reports into Xeros Strategy & Operations function.

We are responsible for empowering Xero to deliver successful customer outcomes through actionable insights and analytics using product data. Our team supports business stakeholders with key information to: understand the current product landscape and user behaviour, inform and motivate product behaviour and shape product strategy. You will work on delivering high quality data assets (data pipelines and models) to enable fast decision making and strategic decision making.

What you'll do Be a trusted adviser to business stakeholders, helping them to identify key business questions and finding ways to answer those questions with data. In depth understanding of the business context and end to end flow of product data to inform data pipelines and models. Hands-on development of data pipelines and models in DBT & Snowflake, contributing to our library of analytical assets to enable insights analysts to spend less time gathering and wrangling data.

Produce metrics, models and automated reporting which enable analyst or Product users to improve their core understanding of their customers & product, and enhance their decision-making. Migrate existing monthly reporting from a old legacy platform onto our new data platform in Snowflake. By working closely with the Analytics Engineering POD you will be the technical lead and support the insights analysts in your team.

What you'll bring Were looking for someone who wants to step into a growth opportunity working with Global teams, thrives in challenging data environments, enjoys learning new technologies and has the ability to.

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