Full time Permanent Current NZ practising certificate required Epsom, Auckland About New Zealand Blood and Organ Service New Zealand Blood and Organ Service (NZBS) is dedicated to saving lives. Every year, tens of thousands of generous people donate their time, blood and plasma to us for free. In addition to our vein to vein service in transfusion we also provide national services in organ transplantation, cellular therapies and tissue banking.

We exist to ensure the efficient delivery of safe blood and tissue products on a time critical basis throughout New Zealand and through the generosity of our donors, we are able to help save lives. Our shared values are at the heart of our organisation's culture and guide our behaviour each and every day. These values inspire, motivate us and drive us to provide the very best service to the New Zealand public.

Watch this video to see what our people say about the NZBS values they admire the most. About the role The DAPS function (Donor and Product Safety) operates out of Auckland and is responsible for providing a telephone triage service to donors who have health queries related to donation eligibility. This function will also incorporate the out of hours telephone on call service for Post Donation Information including donation withdrawal and donor adverse events.

The team is also responsible for undertaking the health assessments for potential femoral head bone donors. About You To be successful in this role you will be a Registered Nurse with 3 years' experience. Previous experience in telehealth or patient triage would be an advantage, however those nurses keen to pursue a career in the ambulatory field of nursing are welcome to apply.

It is an essential requirement for this role that you have an excellent telephone manner and good interpersonal skills. You will have proven excellent customer service skills as well as the ability to effectively communicate with a diverse range of internal and external customers. What We Offer Learn new, transferable career skills Participate in professional development & advancement Help save lives and make a positive difference to people's well-being Salary starting from $73,566 to $103,630 (with a scheduled salary range increase of $75,773 to $106,739 from April 2024), depending on experience.

If you have passion and the desire to make a difference to people's lives, we want to hear from you now.