Radware is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers. At Radware, we live and breathe cybersecurity. It is our passion.
Each day, our international team works to earn the trust of more than thousands organizations around the globe. Keeping them safe is our mission. To that end, we go head-to-head with politically motivated hacktivists, dangerous nation-state threat actors and other notorious cyber attackers - these are not your average adversaries.
Backed by nearly 30 years of experience, Radware is best known for its technical excellence and innovative network and application security solutions. That is why it is so important that we build our team with bold and bright talent. What is the job: Owning Customers Post Sales relationship Establishment and maintaining strong working relationships with key internal and customer personnel to work effectively.
Become a valued member of the customer's engineering team. Participating in Customers onboarding to Radware services. Analyzing and deeply understanding Customer technical needs and customizations.
Cooperating with different departments in Radware internally (Support, Cloud, Professional Services, R&D), to ensure customers gain the best value and service. Advocating Customer needs inside the company. Creation of solutions detailed technical design and documentation - SoW, LLD, ATP Solution implementation according to agreed schedule and timelines Troubleshooting and resolution of technical issues during implementation (interaction with the back-office and R&D teams, if needed) Performing periodic Radware solutions tuning and maintaining configuration and software best practices.
Troubleshooting and resolving complex technical issues associated with Redware's equipment. Developing standardized operational procedures for Radware equipment in Customer's environment. Generating weekly reports on work in progress and status.
Performing periodic meetings with Customer technical team and providing operational/security reporting and consultancy on Radware solution. Coordinating new business opportunities and technical solutions with Pre-Sale Engineering. What you need: At least 3 years industry relevant, Networking and Security integration work experience.
Customer orientation and onsite support experience. Excellent knowledge and hands-on experience with L2/L3 Switching/Routing, L4/L7 switching Hands-on experience and knowledge of firewalls, IDS/IPS, and VPN, IPSec technologies. Hands-on experience with virtualization platforms Good knowledge of Linux environment and script writing skills in at least one of the following: Bash, Perl, Python.
Industry standard networking and/or networking security certifications. Strong analytical and troubleshoot abilities - complex problems troubleshooting and resolution. Solid communication and interpersonal skills - written and verbal.
Fluent English communication - written and verbal. T.
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