Job Description

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Sales Advisor- 28H

H&M

Auckland

Category Retail / wholesale

Sales Advisor is responsible for delivering the best customer experience that contributes to the stores sales and profit. As a Sales Advisor, youll always put customers first, offer assistance and share your product and fashion knowledge. Youll create an environment that is easy for customers to shop through store operations and great garment care.

You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. Key responsibilities: Provide great customer experience. Fold, hang, display and merchandise garments to maximise selling opportunities.

Actively process, stock and replenish garments on the sales floor and in the stock room. Open, unpack and label merchandise with security tags. Support customer purchases and returns in the register.

To be successful in the role as Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiatives and independently in a quick and effective way address customers needs.

In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers. What you need to succeed: Previous experience within retail, merchandising and/or customer service. Effective time management - being stress-resistant and good at prioritisation.

Have a customer service mindset where you always prioritise the customers needs while serving as a brand ambassador. Being fashion knowledgeable and have a genuine interest in fashion trends. Have a selling mindset with the ability to approach and fulfil customer needs.

This is a Part Time 28-hour contract, successful applications should include 5 days availability including at least 1 weekend day. Due to data policies, we only accept applications through career page. Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe.

All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global benefits, all our local markets offer different competitive perks and benefits.

Please note that they may differ between employment type and countries. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, were determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation.

Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challe.

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