Automotive Service Advisor Muster have a great Automotive Service Advisor opportunity with a well-known Dealership in the Wellington Region. We are looking for a friendly, organised, and proactive person with Service Advisor experience in the Automotive Industry. This is an excellent opportunity with a competitive salary package (base commission) and scope for career progression.
If you are looking for the next step in your career in an exciting and dynamic industry, this is the role for you. As a Service Advisor you will be a knowledgeable link between the aftersales business to the customer - providing expert advice, exceptional customer service and efficient coordination to ensure that the customers' experience is as stress-free and streamlined as possible. Benefits Representing well-known brands with a strong corporate identity Potential OTE earnings of $70 000-$80 000 (base and commissions) Regular business hours Rostered Saturdays Time and a half for Saturday work Be part of a company that values staff as much as customers Day in the role Promptly deal with customers in a friendly and courteous manner Be a great first impression to the service department Explain and advise customers on technical queries or issues Book vehicles in for service, repairs and maintenance Build and nurture relationships with your customers Keep customers informed on the status of their vehicle Liaise with the workshop team on vehicle status, paperwork and invoicing Finding opportunities to upsell and maximize sales within the dealership You'll be Well-presented and professional - you are the friendly face of the service department Self-motivated and proactive with the ability to handle a pressured environment A people person - you'll be building and maintaining customer relationships, and liaising with different departments in the dealership An experienced customer service professional - you'll be corresponding with customers over the phone, via email and in person Comfortable with computer work - you will be using in-house software and brand operating systems.
Organised and Proactive - Service Departments are busy places, and there is always lots going on. Being organised and proactive is a vital skill in this role If this sounds like the next step in your career, apply now For more information contact Pierre or Rebecca at Muster on 09 394 7444 / 0508 MUSTER.