Location: Auckland Newly appointed Linde forklift dealership. Local company that continues to prosper Thrive with us with job stability where a tonne of growth opportunities awaits New business unit alert Calling all Forklift experts Friendly and supportive work environment. Who are TDX?TDX (formerly known as TransDiesel), is a true New Zealand success story and 100% New Zealand owned and operated.

In addition to our proven top record for serving our valued customers in the civil, forestry, construction, mining and marine sectors, we are so excited to be expanding into the material handling/warehousing industry As NZ distributors of leading global brands including, Volvo CE, Sennebogan, Yanmar and Shell Consumables, we welcome Linde into our family, and our commitment of providing a world-class experience with local know-how. Now we just need you Who are Linde Material Handling?Linde is one of the worlds largest manufacturers of forklifts and warehouse equipment, setting the standard for solutions and service offerings and delivering innovative, best-in-class products for more than 50 years. Whats in it for you?Get paid weekly, onsite parking, life insurance, discounted medical insurance, staff discount on products, and stable secure employment in a well-established and growing company.

This is a unique opportunity to jump on board a newly acquisitioned brand for the company. Grow and excel with us, relish a chance to make your mark, stand out, and be noticed for your hard work and expertise. You will be able to hit the ground running, joining a proven market leader in sales and service.

You will be fully backed by head office functions and on the ground training and support. The role:The purpose of this role is to ensure the smooth and efficient operation of the Service and Parts departments for our forklift operations by coordinating service and parts orders and inventory across multiple locations. Responsibilities include: Coordinate service requests and appointments, ensuring timely response to customer inquiries and maintenance requests Assign work orders to service technicians based on skills, location, and priority, optimising their schedules for efficiency and customer satisfaction Maintain detailed service records and WIP management Submit claims (including photos) and technical agreements to the Warranty department as required.

Maintain accurate records of forklift parts inventory, recording of stock level and reordering of parts Monitoring inbound shipments and keep service team notified of ETAs Ensure creditors outstanding remain within predefined levels Provide world class customer service, keeping customers informed about service appointments, delays, and expected completion times whilst addressing customer inquiries and concerns promptly and professionally with a smile Prepare and present regular reports on service and parts performance We are ideally looking for: Previous experience in a workshop or similar environment Proven e.