Your role What you'll be doing What We Need FLEETCOR is currently looking to hire an Account Manager. We're on the lookout for an accomplished Senior Customer Service Representative to elevate our sales team as an Account Manager / Retention Specialist. The Account Manager is a key member of FLEETCORs Account Management team and critical to retention activity across Australia and New Zealand.

Part of a small team, Retention and Account Specialist maximizes customer retention & commercial value by understanding customer needs, satisfaction, and delivers industry leading service and solutions to meet customer needs. How We Work As an Account Manager, you will be expected to work in a office environment. FLEETCOR will set you up for success by providing: Responsibilities The responsibilities of the role will include: Develop compelling solutions that keep customers engaged and committed to our products and services.

Masterfully resolve issues, ensuring customer satisfaction. Skillfully negotiate new terms to enhance partnerships. Cultivate existing relationships, fostering loyalty.

Unearth fresh business prospects while working in harmony with sales, credit, and customer service departments. This opportunity is tailor-made for someone who reveres providing exceptional customer service through the art of account management. Providing commercially viable offerings that retain and engage the customer with our product and services.

Issue resolution Negotiation new terms Nurturing existing relationships Mining for new business opportunities with the customers Working cross functions between sales, credit and technical teams Qualifications & Skills Exceptional listening and negotiation prowess. Expertise in retaining customers and surpassing their expectations. A keen eye for detail and unmatched time management skills.

The ability to think critically and exhibit business acumen. The ability to be self-managed Account management and customer retention Excellent listening and negotiation skills Retaining customers Managing customer expectations Have strong attention to detail and time management Critical thinking & business acumen What's in it for you $55k base Retention incentives Fuel Discounts Life Insurance Free Gym Membership Work Anniversary Day Off Organization with ongoing incentives and a people focused culture What makes FLEETCOR your next great career destination Fast-growing, global, rewarding, fun, involved - at FLEETCOR, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded.

If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organisation, this is the place for you. Whatever your area of expertise, you can take it to the next level at FLEETCOR.

Integrity People Innovation Execution Collaboration You must currently reside in and be legally eligible to work in New Zealand to be considered for this role.