Application Support Specialist Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. We have an exciting new opportunity available to join our Albany based Support Centre as an Application Support Specialist.
As a member of our Digital & Strategy team, you will play a crucial role in ensuring the smooth operation and support of our diverse range of applications which contributes to creating a seamless and enjoyable digital experience for our customers. Moreover, you will provide 2nd and 3rd level support to the Service Desk and the Store Systems Team as needed. Reporting to the Application Manager, your key functions will include: Providing technical support and troubleshooting for applications.
Collaborating with cross-functional teams to identify and resolve application issues. Assisting in the implementation and testing of new applications. Conducting user training and documentation for application systems.
Participating in the evaluation and selection of software solutions. To be successful in this role you will have: Solid retail application support experience (3 years) gained in a medium to large complex environment. Excellent communication skills, both written and verbal.
The ability to work effectively in a team environment. Strong analytical and problem-solving skills. We are a team moving forward and that is a result of our motivated, skilled team members.
There is an attractive remuneration package for this role, generous staff buying privileges, life insurance, discounted medical insurance, birthday day off, flexible working and more. If you are a highly motivated individual who is passionate about being part of the Mitre 10 team and a company in growth mode, then we want to hear from you. Please provide your CV, including your remuneration expectations, via this website.
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