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To assist in delivering high quality software implementation support to Flintfox customers, the Associate Technical Consultant will work alongside senior team members to help deliver custom solutions, ensuring our software customizations align with agreed customer requirements. The jobholder will also support the investigation and remediation of issues raised by our clients, to help drive a positive customer experience. Duties and Responsibilities Understands the requirements of customers within the project and strives to deliver these consistently.

Takes personal responsibility for the ensuring the customers problems are resolved. Takes personal responsibility for ensuring that all customers are communicated with at appropriate times throughout the problem resolution process. Ability to develop and maintain strong, productive relationships with customers.

Works with customers to achieve successful result. To actively contribute to the development of a high performance and collaborative team environment within the business. Works effectively with other Flintfox resources and customer team members to reach established objectives and deadlines.

Can help clients diagnose and fix production issues in a timely manner. Collaborate with the consultants in writing the technical design documents. Responsible for writing and coding individual programmes from specific requirements and technical specifications for Flintfox Products.

Draft and interpret written business requirements and technical specifications documents and report and analyse any defects. Create, document, implement and maintain technical documentation, unit test plans, scripts and test harnesses using defined technical documentation templates in a timely fashion. Designs, develops, modifies, de-bugs, documents and tests a range of Flintfox applications.

Actively contributes to the successful implementations of proposed solutions, by completing thorough testing on the build of the solution. Maintains high level of technical competency, systems and industry trends. Produces clean, maintainable, efficient, performant, secure code, designs and specifications that satisfies requirement.