About the role: The Campus Services Coordinator is the first point of contact for visitors, providing exceptional customer service and administrative support. In addition, this role will involve coordinating facility maintenance and ensuring health and safety protocols are adhered to. This is a permanent full-time position based at our Auckland CBD campus.

Please note: we can only consider candidates that hold existing unrestricted work rights in New Zealand and are based in Auckland. Key responsibilities will include the following: Visitor and Communication Management: Greet visitors, manage the reception area, handle mail and deliveries, and efficiently manage phone calls and emails, ensuring timely responses and updates. Customer Service Excellence: Maintain high service levels, act as a liaison between internal and external parties, and foster positive relationships with clients, visitors, and staff, while collaborating with departments to enhance the international student experience.

Administrative and Business Support: Provide comprehensive administrative support, including scheduling, managing campus information, coordinating ID/access cards, maintaining office supplies, preparing reports, and supporting events. Facility Maintenance and Safety: Conduct daily facility inspections, address maintenance issues, oversee repair projects, ensure cleanliness, support safety checks, and implement maintenance programs. Health and Safety Oversight: Assist with health and safety activities, ensure compliance with emergency procedures, maintain safety equipment, and serve as the primary contact for health and safety concerns.

About you: Minimum of three years proven experience in a similar role, with a demonstrated understanding of the relevant business requirements and best practices. Good stakeholder communication skills, and proficiency in verbal and written English. Self-motivation, accuracy, and attention to detail.

Able to work independently and make decisions under minimal supervision. Ability to handle confidential information with discretion, as appropriate, and work independently and make decisions under minimal supervision. First Aid trained, or willing to be trained.

About Us UP International College New Zealand is our University Pathways division within UP Education. At UP Education, we believe that learning should be defined by the exceptional! For over two decades, we have built an innovative, student-centred learning community that provides outstanding education opportunities for students seeking a tertiary study experience in New Zealand and Australia. Partnering with globally respected universities, UP Education supports international students from all over the world to successfully transition into English-speaking universities in Australia and New Zealand.

We partner with three leading Universities in New Zealand delivering a range of specialised Foundation Studies courses and English language programmes. To find out more about us, p.