He krero m mtou | About Watercare Ki te ora te wai, ka ora te whenua, ka ora te tangata When the water is healthy, the land and the people are nourished. Watercare is Aotearoa New Zealand's largest water and wastewater utility, supplying over 400 million litres of water to Auckland every day. We're investing $18.

5 billion over the next 20 years that's $2.5 million a day to build a sustainable, climate-resilient future for Tmaki Makaurau. We're committed to sustainability in everything we do from reducing our carbon footprint to ensuring our digital systems support innovation, stability, and strong service delivery for future generations.

He whakamrama m te tranga mahi | About the role We're looking for a Change and Release Specialist to join our Digital team on a 6-month contract. In this role, you'll support the planning, coordination, and execution of digital system changes and releases across Watercare. Working alongside our Change and Release Manager, you'll play a key part in ensuring changes are delivered efficiently and securely, with minimal disruption to business operations.

You'll also help improve visibility and collaboration across squads, delivery leads, and vendors. If you enjoy combining structure with people-focused communication and want to make a meaningful contribution in a future-focused organisation even in the short term this is a great opportunity. Ng kawenga | Key responsibilities Coordinate the scheduling and execution of change and release activities across digital systems Ensure all processes, procedures and documentation for Change and Release Management are accurate and up to date Support end-to-end planning for deployments, working closely with internal teams and third-party vendors Provide clear, timely reporting on change and release activities, including analysis of high-impact or failed changes Facilitate Change Advisory Board (CAB) meetings and provide on-call support on a rostered basis Identify and mitigate scheduling risks for changes to production environments Support continuous improvement in digital operations by identifying trends and recommending process enhancements Collaborate across delivery, operations, and vendor teams to ensure seamless and efficient release delivery Ng pkenga e rapu nei mtou | About you We're after someone with experience in Change and Release Management, a structured mindset, and excellent communication skills.

You'll thrive in collaborative environments and bring a customer-first focus to every interaction. What you'll bring: Proven experience in Change and Release Management in an IT environment Understanding of ITIL best practices and the software development lifecycle Extensive experience with ServiceNow Strong coordination, planning, and stakeholder management skills Ability to balance structure with agility and innovation Solid understanding of risk management and deployment planning Clear communicator with a customer-centric mindset Ability to self-manage and work eff.