Job Description

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Client Services

Totally Vets Limited

Levin, Horowhenua, 5510

Category Customer Services Jobs

The Role We are looking for an enthusiastic Client Services person to join our Customer Services Team at Levin & Horowhenua Vets, part of the Totally Vets Group. This is a part time position, working 2 days per week, Thursday and Friday from 8am 5.45pm and a 1 in 4 Saturday roster.

We are looking for people who have the following qualities: A passion for customer service, with excellent communication skills Enjoys working in a busy environment and being busy all day Rural, farming, or agricultural experience and knowledge Veterinary practice experience and knowledge Good knowledge of the Horowhenua area and geographical locations Previous experience in managing calls, booking diaries and appointments Ability to work under pressure, to multi-task and to use initiative Excellent computer skills Confident, positive personality with strong interpersonal skills Ability to work in a team environment with a focus on detail and going the extra mile Responsibilities include: Providing first point of contact for our clients and visitors Booking appointments for clients Answering animal health questions Telephone contact and follow-up calls Providing sales advice and product knowledge End of Day processing and banking Administration support for our veterinarians Previous experience within a customer service, veterinary or agricultural sector would be advantageous but not necessary as training will be given. A copy of the job description is available on request, please email Brenda Lineham, Clinic Manager Brenda.lineham@tvg.

co.nz Apply now with a Cover letter and CV..

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