Job Description

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Clinical Product Trainer - North Island, New Zealand

Tandem Careers

Auckland, New Zealand

Category Healthcare & Nursing Jobs

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. Wed love for you to team up with us to innovate every day, put people first, and take the no-shortcuts approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control -IQ technology an advanced predictive algorithm that automates insulin delivery.

But were so much more than that. Our companys human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause.

Learn more at https://www.tandemdiabetes.com/ A DAY IN THE LIFE: Please note this role is Part-Time, 20/hrs per week.

Clinical Product Trainers at Tandem are responsible for: Directly responsible for Tandem product trainings as assigned. Collaborates with Health Care Professionals (HCPs) and Clinical Training Coordinators to provide training and education on Tandem diabetes management products. Uses clinical expertise to provide support and continuing education in direct contact to patients, physicians and their staff on the technical use of insulin pump therapy, special considerations related to pump therapy, continuous glucose monitor (CGM).

Supports Tandem Diabetes products, systems and services by providing additional education on topics such as diabetes self-management skills, emergency management and community resources as determined by client needs. Schedules and delivers CGM, pump/product training for patients, customers, and health care professionals (Diabetes Educators and Prescribers) to familiarize patients, customers, and health care professionals with the benefits of Tandem Diabetes pumps and related services. Efficiently uses available tools and resources to plan, execute and document efficient, compliant, and effective clinical training policies.

Understands and communicates Tandems unique market position, approach and value to the customer (e.g., ability to integrate/coordinate with providers, impact on claims or other outcomes, clinical and technical differentiation from competitors).

Provides information in a professional manner to various health care professionals (MDs, DOs, RNs, Diabetes Educators, RPhs, etc.) to support their recommendation/prescription and ongoing management of customers using Tandem products/services when indicated in the course of appropriate therapy per standards of care. Creates value for the health care professionals by differentiating Tandem Diabetes Care products and clinical services.

Educates customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outco.

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