Description M mtou | About us ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if theyve had an accident. Our vision is Tnui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value. Our purpose is to improve lives every day through a focus on prevention, care, and recovery for all people in Aotearoa New Zealand who are affected by injury.

Our strategy, Huakina Te R is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with Mori and achieving equitable wellbeing outcomes for Mori. The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing. More information about Huakina Te R can be found here .

You can find more about ACC and the work we do here . M te tranga mahi | About the role Were looking for a motivated and customer focused Collections Associate to collect overdue levies and claimant debt owed to ACC. The successful candidate will work between the two debt portfolios, (levy and client) on an ongoing basis.

As an Associate you will also provide support and training to new team members and deliver refresher training when needed. This is a permanent role, based in Wellington near the railway station. The hours of work are 40 hours per week, rostered Monday to Friday between the hours of 9:30am and 6pm.

These hours will be slightly different whilst training and during this time you will need to be available to work each day from the office. Following this, hybrid work can be requested, with a team anchor day each Tuesday. The salary range for this role starts at $61,766 with appointment negotiable on skills and experience.

ACC also offers 9% superannuation on top of base salary. For a detailed position description, please click here . Mu | About you Well be looking for: Negotiation and decision-making skills with good business acumen.

Investigative, financial, and numerical skills. Strong communication skills. A self-motivated mindset and solutions focused approach.

Confidence to have challenging conversations with customers and claimants. Resilience to adapt to a dynamic work environment. Open to feedback with a continuous improvement mindset.

The team is supportive, friendly, and diverse. Youll have many colleagues to help and support you as you learn. Key to your success in this role will be a positive outlook and curiosity that will keep you engaged in the mahi.

Ng Hua Mahi ki ACC | Benefits of working at ACC At ACC, we embrace the rich tapestry of Aotearoas cultures, and we are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people.