We are currently on the lookout to find fun-loving, enthusiastic individuals to join our Commercial Team on a casual basis! About the Role As a Commercial Host, you will help to create lifelong memorable experiences in our attraction for our guests. You will deliver the highest possible standards of guest service, presentation, and product knowledge and will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment. Our Commercial Hosts work in our small, themed cafes, where families can relax with a coffee or families can purchase a snack to eat.

Commercial hosts serve food and drinks and make sure the area is always spotlessly clean. You may also cross trained in our gift shop and need to help make sure the shop is fully always stocked and looking presentable and have the confidence to suggest products that our guests may want to purchase or be on hand to assist our customers with any queries they may have. You'll always strive to boost revenue and smash daily targets while demonstrating world-class customer service.

About You A passion for working in the tourism/attraction industry is essential to any of our roles. To shine in this pos ition, you will also have a passion for guest experience with a focus on fun. They will be proactive in their approach to customer service with a positive attitude towards interaction with our guests and upselling techniques.

Previous experience in a similar role is a plus, but a desire to work in the entertainments industry is essential. The ideal candidate must be available to work on weekends. Excellent spoken English and confident presentation skills are all required.

Experience or knowledge about marine animals is favourable but not essential to the role. Benefits Corporate benefits including free access to all our attractions worldwide Domestic and global opportunities to develop and progress your skills and career in tourism and attractions Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan Being part of a business built on fun About Us Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million visitors a year.

Were the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, WILDLIFE, Madame Tussauds, and the Fly Treetop Adventures, amongst others. Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlin's Magic Wand, the SEA LIFE Trust, and the WILDLIFE Conservation Fund.

So, if you are vibrant and passionate about delivering an.