Continuous Improvement Team Member
Auckland, Auckland
Category IT Jobs
Job Description As a Continuous Improvement Team Member, youll play a key role in driving meaningful improvements across our store network. From identifying operational challenges to delivering solutions that enhance customer experience and team productivity, youll be at the heart of transformation. The Continuous Improvement Team Members are experts in better, simpler, cheaper in our stores.
Your key deliverable will be to drive change and improvement throughout our store network. You will uncover & layout a clear pipeline of works to deliver productivity gains & efficiency in our stores. You will: Identify, scope, design and implement store process changes that drive improved customer experience and increased productivity Identify store pain, obstacles or confusion that causes a less than excellent customer experience and develop and implement solutions Develop project plans detailing time scales, roles of responsibility and means of achieving each objective while working to budgets and time constraints Test, trial and measure the benefit of initiatives to drive investment decisions and cross-functional prioritisation Engage and inspire key stakeholders to ensure they understand and actively support any required process changes and desired cultural shifts Monitor implementation and accurately track what worked well, what didnt and what could be improved.
Provide coaching to engage and improve the capability of the store network team who use the new systems and processes you develop.
Date 01 Jun 2025
Location Auckland, Auckland
Job Type
Salary
Category IT Jobs
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