Who we are | Ko wai matou Geneva Healthcare is a specialist healthcare services and staffing company. Our company culture is based around our core values: Care, Passion, Aspiration, Leadership and Health which is crucial to our overall success. We offer our employees real career opportunities with great training and progression pathways Our Homecare Group assists to facilitate and provide in-home care and support for people nationwide, including those living with illness, disability, recovering from accidents and the elderly.

Why Us | He aha ai matou? Subsidised health insurance Free parking A knowledgeable, highly experienced, fun team An international and diverse work atmosphere A supportive orientation and training programme Online learning platform Career development opportunities Mentorship Programme About the role | He korero whakamarama mo tenei turanga We're a busy team of Coordinators that strive to ensure our clients are provided with the support they need to live at home as safely and independently as possible. Bring you passion for providing top quality service to our clients and help make a meaningful difference in their lives As an After Hours Coordinator you will be confident in answering high volumes of phone-based inquiries from our clients and support workers. Hours required are: Monday 4.

30pm-9.30pm; Friday 4.30-9.

30pm; Sunday 6.30am-2.30pm.

Responsibilities may include but will not be limited to: Dealing with complaints and incidents Filling shifts for external clients, funders and competitors Written reports to Management Loading of Homecare referrals and extensions In-depth handover when finishing/starting shifts What you will bring | Nga tohungatanga mo tenei turanga Experience working in a call centre environment role is preferred The ability to thrive under pressure while manage high volume calls and multi-task successfully Excellent communication skills and professional phone manner Proven customer service skills a genuine interest for helping others Resilience to push through Applications Close | Te katinga o tenei whai turanga: 21st February 2024, applicants will be contacted as soon as possible. Please note you must be a New Zealand Citizen or Resident, or have full working rights in New Zealand to apply. For more information on what we do, please visit https://www.

genevahealth.com Reference: 858598.