Customer Service Agent - Outbound
Manukau
$29ph
Category Sales Jobs
Survey Agent / Telesales Manukau Long term temporary appointment $29 ph. Hours: 08:30 17:00 (Monday Friday) Responsibilities Contacting customers telephonically to do a survey on service received. Set the platform for customers to understand the concern and focus on customer satisfaction.
Respond to customer feedback and update systems accordingly. Prepare customer for follow up call from the second caller. Highlight areas for improvement, with suggested solutions to improve procedures and service to positively enhance customers experience.
Experience 2 years experience in a Customer Contact Centre or Telesales environment in a service industry (preferable) Technical skills - can handle using multiple systems at one time Negotiation and interpersonal skills Experience using the various functions of MS Teams Great phone and email etiquette Ability to build relationships Multitasker Please note that this role has a target to achieve high outbound calling. The ideal candidate needs to be focused, committed and experienced in a similar role, you must feel comfortable in making outbound calls for 95% of the day. Apply Apply now and for further information please contact Anriette de Jager from Aura on anrietteauraconsulting.
co.nz. Please note that all applications will be acknowledged electronically unless otherwise specified.
Visit our website for more opportunities www.auraconsulting.co.
nz.
Date 23 Mar 2025
Location Manukau
Job Type Full Time
Salary $29ph
Category Sales Jobs
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