Customer Service Representative
HASH(0x55f6cead3d08), Victoria, Inner Suburbs Melbourne
0
Category
Working on behalf of a leader in the financial services industry, you will be responsible for answering inbound calls as part of their commitment to their Australian customer base. Working hours for this role will be between 8am-8pm, therefore flexibility is offered for success in this role. Client Details Our client provides excellent career growth, with opportunity to move within both front, middle and back office roles as part of your career path.
In addition to this, our client has an ongoing commitment to ensuring the best possible career development by providing continuous training and development for new and existing staff. Description The responsibilities for this role include, but are not limited to: Handling complex inbound calls surrounding shareholdings Resolve customer requests as the first point of contact or escalate if needed Email correspondence with customers and clients Continuous learning of new systems and procedures with the opportunity to develop in the role Profile The ideal candidate for this role will possess the following: Previous experience in a customer service environment (phone based experience is advantageous but not essential) Willingness to learn and develop within the role and company Excellent communication skills - both written and verbal Looking for long-term career opportunities Job Offer The start date for this role will be March 12th 2020. Please note you must be available for interview on March 4th.
If you are interested, please apply now to be considered..