The Role We are entering an exciting new phase in the evolution of our luxury brand, as we expand our presence in Tmaki Makaurau Auckland into a state-of-the-art three-site campus. Our Global HQ in Penrose, Distribution Centre in East Tmaki and our world leading Global Experience Centre in the Grey Lynn. Connected across the Auckland isthmus, our campus sites combine to tell the story of our people, our brand and our future legacy.

These bespoke, purpose-built developments located strategically across the region will see Fisher & Paykel create a centre for excellence in appliance design and innovation in Aotearoa New Zealand. About the role: Based at our current East Tmaki Design Centre, this is a great opportunity for a progressive individual looking to build their career within the appliance industry, to join as we continue to enhance our offerings for our key Group Housing & Specifier Designer and Architects (SDA) customers. Delivering first class premium service.

In this role, you will gain and learn valuable skills partnering with Customers, Sales teams, Demand teams, Global Sales Support and Logistics to ensure a smooth transition from the initial order to delivery. This role would suit someone who enjoys working at pace, who is highly curious, has a propensity to want to learn and develop and who thrives on being organised and collaborating with departments to meet deadlines. Ability to adapt and build effective relationships in a dynamic environment is paramount in this role to ensure all departments are aligned ensuring effective communication to deliver the best service for our customers.

This role requires a dynamic, solutions oriented, true people-centric person, backed up with strong organisational/project management skills to keep multiple balls rolling. Ability to quickly understand various software platforms and aggregate the data into actionable information by being curious and learning on the role are also key aspects of the successful candidate. Key responsibilities Collaborate and proactively engage with your customers and internal stakeholders on developing an aligned delivery plan for orders and projects.

Partner cross-functionally with multiple departments and be the voice of the customer within the business. Drive adherence to efficient and effective processes and practice, consistent delivery, and timeliness to meet customers needs. Build strong partnerships with key customers ensuring that we are delivering effectively and delivering best in class service with continuous improvement front of mind to deliver on their strategic plans.

Support inhouse teams on the achievement of sales targets, and growth aspirations as per internal and customer success plans Ensure JDE, Salesforce and other systems are current and accurate to ensure visibility of pipeline and cu stomer fulfilment delivered to plan. Actively pursue and recommend upsell opportunities with current established accounts, emphasising service, product features and.