Job Requisition ID 24WD78199 Job Description NOTE: This is NOT an open position. Please submit your CV here for future consideration. Position Overview About Autodesk Construction Solutions Autodesk has reimagined the construction business for the digital age, helping companies address the most important challenges they face today while preparing for new ways of working in the future.

The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer, and field so customers can move through each phase of the construction lifecycle, from design and preconstruction to construction, turnover, and operations, with the best Autodesk Construction Cloud solutions. General contractors, subcontractors, and owners around the world rely on ACS to win more work, enhance collaboration, speed up decision-making, reduce risk, and improve overall project outcomes. Role: Customer Success Manager Autodesk Construction Solutions (ACS) is looking for a Customer Success Manager to retain and expand our construction customers.

The Customer Success Manager enables the adoption of our cloud solutions and helps our customers fulfil their desired outcomes. You will be a trusted, strategic partner to your assigned customers and build lasting, meaningful relationships. Reporting to the Regional Manager of Customer Success, you will develop a network within each customer, align with their goals, and maximise the value of ACS workflows to the customer.

You will be the main driver for product adoption and collaborate with ACS Sales teams to help close account expansion opportunities. You will lead the digital expansion of your customers with experience with technology and the construction industry. About You - You are familiar with the direction and strategy of Autodesk to become the leading construction platform company.

- You enjoy discussing and driving digitization and digitalization of our customers and the AEC industry as a whole. - You will onboard new construction customers with a focus on accelerating their time to value and helping them achieve positive goals - To achieve those positive goals, you will seek areas to expand solution adoption and recommend best practices to improve their post-purchase use - You are comfortable exceeding target goals by maintaining a high customer retention rate, coordinating with ACS sales to ensure renewals, and identifying expansion opportunities - You will hold regular check-in calls, executive business reviews, webinars, and mentoring sessions with customers - You will collect product feedback from customers and contribute to product roadmap discussions - You will track account health to identify churn risk and work to eliminate that risk - You will improve product usage and adoption of the Autodesk Construction Cloud (ACC) - You will develop a trusted advisor relationship with your customers and serve as an advocate for customer needs within the Autodesk Construction Solutions (ACS) team - You are comfortable propos.