eCommerce Operations Specialist (6 month contract)
Auckland, Auckland
Category IT Jobs
Job Description Reporting to the TWS Omni Strategy & Experience Lead, you'll manage the online product lifecycle to ensure our full range is shoppable, searchable, and accurately represented. You'll help deliver a seamless online experience that reflects our in-store offeringno missing images or out-of-stock surprises! We're after a high-energy self-starter who thrives on juggling multiple systems, improving processes, and occasionally handling the mundane to get the job done. Core responsibilities will see you: Diagnosis & fix of issues across pricing, promo, imagery, product data & integration.
These issues stop customers being able to view our full assortment & purchase online Effectively manage to product lifecycle online Manage store hours & changes to opening hours online Manage pre-orders to ensure optimal online availability Manage onsite badging & filtering to ensure key messages communicated to customers e.g. promos, new in, online only etc Manage category hierarchy including manually managed categories, Specials and MTEs Search & sort optimisation Operational support across other digital platforms e.
g. Eagle Eye, Dynamic Yield, Bizarre Voice etc..