The Company Our client, a leading NZ organization in the medical field, is currently seeking an experienced EUC Engineer. This company has a strong reputation for its top-notch medical services and holds a strong position as a premium brand in the healthcare industry. This company has a significant position in the market and is an integral part of the lives of many Kiwis.

Explore this opportunity to contribute and grow in a company that truly impacts the lives of its customers. The Role We are currently seeking an experienced End-User Compute (EUC) Engineer, with excellent communication and technical ability. This is an exciting opportunity for candidates who have a strong foundation in technical support, have solid EUC experience in enterprise-level/large scale environments, and possess a knack for excellent customer service.

Successful candidates will enjoy working in a fast-paced, professional environment. Key Requirements: Proven EUC experience supporting enterprise/large size customers. Outstanding customer service skills, with excellent proficiency in the English language.

(written and verbal) An in-depth understanding of Powershell at an SME level to review Service Desk scripting before deployment. Strong knowledge of MS licensing variations and high priority issue management. strong understanding of ITIL frameworks and familiarity with ITSM ticket logging software & best practices.

Experience as a Level 2-3 Technical escalation point for Service Desks & third-party providers. Ability to manage and troubleshoot hardware configurations, including the delivery & configuration of hardware. You will potentially be required to work onsite at hospital locations.

Technical Skills: Candidates should have experience with the following: Intune - MDM Management. SCCM, Group Policies, and VOIP (preferably CISCO Call Manager). Azure admin, M365, Teams admin, and MS Office suite.

Multi-Factor Authentication and Windows Server Management (Print queues, DHCP reservations). Azure Virtual Desktop, Windows Cloud Compute. ASCOM Wifi phone support, network troubleshooting, and VPN solutions such as RDS, PaloAlto Global Protect.

Active Directory user management (on Prem AD, AzureAD, Hybrid solutions). Remote Desktop technologies & configurations, and printers, MFDs, Label Printers management and deployment. Any previous/current experience in providing technical support in a healthcare environment is an added benefit.

The ideal candidate should possess excellent problem-solving skills and be able to adapt to changing environments. About you You demonstrate excellent organizational skills, embodying a proactive and self-motivated approach that allows you to effectively prioritize tasks within a dynamic and fast-paced work environment. Your exceptional problem-solving abilities further contribute to your aptitude for resolving complex challenges.

With a track record of impressive achievements thus far, you have acquired valuable experience that positions you perfe.