Job Description

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Floor Manager

Harvey Norman

New Zealand - Auckland

$150 - $200 per week

Category Retail / wholesale

We have one permanent role available for 40 hours per week in our Harvey Norman Wairau Park, Flagship Store located at 10 Croftfield Lane, Wairau Park, Auckland. This role works on a rotating roster as our business operates 7 days a week. About the Role This role involves managing the floor operations and supporting our team of sales consultants to sell bedding products ensuring excellent customer service.

You will be responsible for handling stock levels, fulfilling online orders, while also monitoring compliance of company policies and safety standards. Some key tasks will include: Oversee sales floor operations and presentation, delegate tasks and ensure they are completed to maintain a high level of customer service Help to manage department Sales Consultants from setting targets, performance coaching and creating rosters Support the Proprietor in maintaining department operations and administration, including stock take preparation and execution Generate and review reports on the performance of the sales team Sell Furniture department products and services Help plan and implement new merchandising ideas, promotional displays and advertising materials Ensure correct ticketing in the Bedding department is on display Complete trainings and attend employee meetings in relation to product knowledge and compliance requirements Tend to customer queries, follow up and resolve any issues About you We are looking for a seasoned Sales Consultant ready for the next step! Some attributes we are looking for include: At least 2 years of retail experience Experience managing a sales team, desirable Experience with Bedding department related products, desirable Business management experience or business-related qualifications, desirable Strong communication and interpersonal skills Exceptional customer service skills Weekends and public holidays are a requirement About Us Harvey Norman was introduced to New Zealand in 1997, since then we have become a household name, with over 45 stores nationwide plus offsite warehouses, commercial offices and the Auckland Support Office. Our diverse team is made up of over 2000 individuals who each bring a uniquely dynamic expertise to the workforce.

Harvey Norman continues to grow throughout New Zealand with new stores opening each year and our team grows with us. We pride ourselves on being a market leader and have a great track record of providing high quality products and outstanding customer service. Here at Harvey Norman we are proud to boast that all our General Managers and retail Store Managers have been promoted from within the business.

This is your opportunity to learn from the best and grow to be one of the best! About the benefits Our staff make our brand amazing and over the last 25 years have built our business into one of NZs leading retailers. Working with us means you get access to some exclusive staff perks, including Discounted; gym membership, eye care, dental care and banking products Exclusive staff.

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