About The Role - Te mahi This is a part time role, for an experienced Duty Manager in Sudima Kaikoura Hotel with an hourly rate of $28.00 - $29.00.

Minimum guaranteed hours are 20 per week. You will complete flexible shifts as a Duty Manager each week, working alongside an amazing team who will assist and support you as your career takes off. Responsibilities | Ng haepapa Daily planning for guest arrivals and departures Smooth and accurate check in and out process Ensuring our guests are provided with exceptional 4.

5 star service - a WOW factor where the personal touch makes us stand out Promptly handling any guest issues and ensuring an effective service recovery Handling of emergency situations and following of procedures to ensure the safety of Guests, Staff and Visitors Effective liaison with housekeeping, central reservations, maintenance, restaurant, conference and Moss Spa Assisting with the smooth and efficient running of the hotel in the absence of Senior Management Requirements About You | Ko Koe Tnei Minimum 3 years' experience working within a Hotel Reception environment Ability to multi-task, show flexibility and meet deadlines, calmly working under pressure. Strong communication skills both written and verbal Leadership skills Excellent time management abilities IT literate works with accuracy with the ability to spot errors. Current General Managers Certificate is essential.

Valid First Aid Certificate or willing to obtain. NZQF Diploma (ANZSCO Skill Level 2) or at least three years of relevant experience may substitute for the formal experience above Benefits We are all valued | He kura te tangata Discounts at our hotels, restaurants and spas across our network Staff, family and friends rates at our hotels Meals on duty, staff parking and uniform provided Excellent reward & recognition events Service and anniversary gifts and benefits Wellbeing programme including Health insurance discounts Paid training and individual Employee Development Plans Training towards NZQA qualifications and our very own online digital learning platform Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment Who We Are - Ko Wai Mtou Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too! Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses.

As industry leaders in social and environmental responsibility, they operate.