BELIEVE IN BETTER Do you believe in leading the way to a better, healthier, more sustainable future? At AIA weve started an exciting movement to create a healthier, more sustainable future for everyone. It's finding new ways to not only better people's lives, but to better the communities and environments we live. As the largest listed company on the HKSE, weve been proudly making a difference for people and communities across Asia for over a century.

And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. And to get there, we need leaders with the courage, clarity and humanity to inspire, guide and support their teams to thrive every day - in the work they do and the life they live. Our leaders always have and will play a vital part in our journey to help more people live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.

If you sound like that leader, read on. The opportunity: We're looking for an experienced Claims Manager to lead and develop our Health Claims team. Reporting to the Head of Claims, youll motivate the team to ensure effective processing and management of new and existing claims, while continuously reviewing and improving processes to achieve high performance.

Key responsibilities include: Leading a team of Claims Assessors and Administrators to ensure effective and timely processing of health insurance prior approvals and claims. Ensuring that customer satisfaction and productivity requirements are set for each individual and for the team. Managing audit and compliance requirements in line with key risks identified through the Health Business Risk Management process.

Identifying and executing process improvement initiatives that will enable the business unit achieve productivity, efficiency, service and growth objectives. Promoting the Health Claims team and supporting the overall strategic direction of AIAs Health Business. Liaising with key stakeholders relationships, including advisers, re insurers and medical providers.

Ideally, you'll bring: Proven expertise in leading or significantly contributing to a high performing team (3-5 years' leadership experience preferred). Excellent communication skills, proficient in influencing and negotiation. Risk management experience.

Exceptional relationship management skills Relevant degree or equivalent work experience. Why choose AIA? At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering: Opportunities to grow within the business through internal mobility.

Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge. Membership to AIA Vitality, our science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life and start thriving. AIA Vitality partners include Airpoints.