Ko wai mtou About us Kia ora. Were Foodies. You know New World, PAKnSAVE and Four Square right? Thats us! With 300 stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life.

Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them. Our Support Centre is 1,000 people strong, which includes 300 IT employees, who all play a vital role in ensuring the cogs of our Co-op stay turning and our systems stay byte-sized and bug-free..

Te Tranga About the role Are you ready to step up and lead the charge in keeping Foodstuffs North Island connected and running like a well-oiled machine? As our Network Operations Team Lead , youll be at the helm of a high-performing, customer-focused IT Operations team thats passionate about delivering seamless, secure, and scalable infrastructure services. From guiding your team through daily challenges to shaping our long-term network roadmap, you'll be driving operational excellence and ensuring our business stays ahead of the curve. You'll inspire a culture where collaboration thrives, innovation is encouraged, and service is second to none.

With a sharp eye on performance, capacity, and cost-efficiency, youll partner with key stakeholders across the business to deliver exceptional results on time and in full. If you're a natural leader who loves solving problems, streamlining processes, and building strong technical capability, this could be your next big adventure. Youll be responsible for: - Leading a dynamic team to deliver top-notch Network Operations services, ensuring high availability and performance across FSNI.

- Owning and executing the network roadmap, including lifecycle planning, service improvements, and continuous innovation. - Managing day-to-day incidents and outages like a pro coordinating with internal and external teams to resolve issues swiftly. - Championing reporting, performance metrics, and capacity planning to ensure services meet and exceed expectations.

- Partnering closely with the Project Delivery Office to align resources, support initiatives, and drive business value. Ng painga - What we offer Were committed to providing awesome experiences for our people, including offering a range of benefits: - Free carparking -weve got over 1,000 carparks including 36free EV plugs - Southern cross health insurance, Foodies superannuation scheme - Onsite caf with subsidised meals, mini mart, 5% discount at our retail stores - Flexible working options, a day off on your birthday, long service leave - Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes). He krero mu - About you Youre a proven leader in the infrastructure and operations space, with a solid track record of driving high-performing teams and managing vendors with confidence.

People trust your judgement, value your inpu.