Introduction Location: SPCA Op Shop St Heliers, Auckland Role Type: Permanent, Part-time Hours: Friday and Saturday, 8.45am 5.15pm We are opening a brand-new St Heliers SPCA Op Shop and are seeking a reliable, experienced individual to take ownership of the stores day-to-day operations.

This is a key role that will require strong leadership and initiative as you manage both the retail and volunteer aspects of the store, with the opportunity to make a meaningful impact on the community and animal welfare. This role is ideal for someone with significant retail experience, particularly in second-hand or charity shops, who can work independently and thrive in a dynamic, community-focused environment. Youll be instrumental in shaping the stores success from the ground up while fostering a welcoming atmosphere for both customers and volunteers.

Key Responsibilities: Lead and support a team of volunteers during your shifts Provide outstanding customer service to our shoppers Sort, price, and merchandise donated goods to maximise sales Maintain a clean and organised store, ensuring a welcoming atmosphere Process daily cash handling, banking, and administrative tasks Assist in visual merchandising of fashion, homewares, and more Ensure that the shop meets health and safety standards About You: Retail experience is essential; second-hand or op shop experience is a strong advantage Excellent communication and customer service skills Friendly, positive, and solutions-focused attitude Experience working with or leading volunteers is an advantage Highly organised with the ability to prioritise tasks and manage workloads Strong administration and computer skills, including POS systems A passion for supporting animal welfare and the SPCAs mission Motivated, reliable, and a great team player What We Offer: Be part of something new and meaningful, helping to shape a store from the ground up A supportive and passionate team environment A paid day off on your birthday A busy and rewarding role with opportunities for growth and learning The chance to make a real difference to animal welfare How to Apply: Applications for this role will be reviewed as they are received, so we encourage you to click Apply now. All applicants must have the legal right to work in New Zealand (as a New Zealand or Australian citizen, or by holding a valid work or residence visa)..