Job Description Management of concurrent consulting engagement projects Coordination of the installation, configuration, training, transitioning, and support of Oracle Hospitality products, ensuring the use of the latest Oracle installation, configuration, and training standards and procedures, to the agreed project scope/deliverables, timeline and with quality outcomes Contributing to and meeting regional revenue targets, with a focus on delivery lead time reduction and obtaining positive customer referenceability Management of the relationship with stakeholders during the consulting engagements Validation and management of consulting engagement scope, verification of order documentation, customer credit status, and updating of Oracle internal reporting tools including project status, forecasting, internal financial and status reporting, and checklist tools Preparation, collation, communication (written and verbal, in conjunction with identified customer stakeholders) and appropriate storing of project or program plans and schedules, meeting minutes, milestone progress reports, project status reports, risks and issue management logs, scope change documentation, other project deliverables, and other project files Scheduling of and leading project meetings related to consulting engagements Scheduling of project resources with suitable skillsets Timely and accurate verification of timecards and expenses reports related to consulting engagements and subsequent production of timely and accurate consulting engagement invoicing Oversee and manage escalation of Service Requests, Oracle Service Cloud tickets and enhancement requests Oversee, resolve, and manage escalation of project risks and issues, including risks and issues escalated from project resources and other stakeholders Remain current and familiar with Oracle product new releases and new features Undertake other activities in support of in-region and Project Management Office initiatives Career Level - IC2 Responsibilities Knowledge and Skills - Fundamentals Three to five years' industry experience, or one to two years' project experience Tertiary qualification Information Systems or similar, Hospitality, Business, or Event Management field Knowledge of project procedures Professional written and spoken English (and any applicable local language, e.g., Chinese/Thai/Korean) Experience with Microsoft Office suite of products in particular, Outlook, Excel, Word, and PowerPoint Knowledge and Skills - Desirable Project management certification, especially PMI Project Management Professional (PMP) Knowledge of broader hotel operating procedures (events management, housekeeping, or Finance) Previous experience in supporting hospitality software products Knowledge of other similar PMS systems Basic working knowledge of Networks, PC's, and related peripherals Familiarity with Windows Server, Oracle databases, SQL, and remote connectivity Applications Experience with Microsoft Project Experience with Z.