Provisioning Specialist Here's what you'll do in this job: End to end provisioning of broadband services Accounts and billing including starting plans, invoicing for connection fees and keeping details up to date. Efficient and accurate use of our internal and wholesale provider's tools. Act as an ambassador of 2degrees by being pro-active in cultivating a service orientated environment and communicating effectively.

Provide an effective pathway between customers and senior team members/managers. Be proactive with respect to customers' needs and continuing personal performance. And here's some of the different things you might also do: Development: You're our focus.

Keep on developing your talents as we continue to offer you career development opportunities Staff phone and broadband plan: A free Carryover Staff Mobile Plan and discounted Broadband as well as 15% off mobile plans for your friends and family Flexible work: Hero your lifestyle with a mix of working from home and in the office. Show us your different sides too: With a minimum of 2-4 years experience in a customer service or office administration role, you are competent with Microsoft Office suite eg: Word, Outlook and Excel to a basic level and are able to listen, consult others and communicate proactively. You can get the the heart of problems and issues and can demonstrate an understanding of how one issue may be part of a much larger system and can probe for further information to see the greater understanding of a problem.

Good at building relationships, you are able to relate to others in a confident manner and to people at all levels..