Location: Auckland or Tauranga M te Tranga | About the Role Client Services is a growing business unit supporting both Business and a range of Consumer customers. Our unit includes Institutional and Business Banking Service, Customer and Product Onboarding, Business Cards, Merchants, and Digital Banking teams. You will work alongside key business partners, including Relationship Managers, Analysts, and Product teams, to provide a timely, complete, and superior service to our customers.

Our strength lies in recognising that customers needs differ, and our aim is to provide a complete banking solution regardless of a customers size. You will enjoy connecting with people and building lasting professional relationships. You will have a skill for recognising every opportunity to create exceptional customer experiences through your outstanding service.

As the primary contact for our customers' day-to-day banking needs, you will be relied upon for your responsiveness, priority management, and excellent communication and business support skills. The Client Services team is spread throughout New Zealand (from Whangarei to Invercargill) and is looking to increase our presence at our Corporate sites. Na tu rourou | What will you bring? A passion for outstanding customer service and proven success in building lasting professional relationships Highly efficient communication skills Commercial acumen to understand our mid-market, complex customers Strong attention to detail Business Banking & AML experience preferred Westpac Hei Whi Mahi | Working at Westpac In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including: 4 weeks standard holiday 5 additional days of wellbeing leave to support you to be your best Additional purchased leave options up to 4 weeks per year Banking benefits, insurance discounts and superannuation scheme Growth and development we provide opportunities for development and promote internal mobility Recognition - we recognise and reward our star performers School holiday subsidy - help you balance work and family during school holiday 2 Volunteer days per year Ko mtou tnei | Our Organisation At Westpac, were working together to build a fairer and stronger New Zealand for our people, customers, and communities.

For over 160 years weve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people were lucky enough to have walk through our doors every day. The giant W on our building doesnt just stand for Westpac it says, double you.

Were a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. Were recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive.

And it all starts with you! Tono mai inianei! | Apply Now! Apply today with your CV and Cover Letter. The people of Aotearoa, New Zea.