Do you thrive in a fast-paced retail environment and love action and adventure and have a passion for sustainability? Are you a natural leader who can inspire a team to deliver outstanding customer experiences? If so, we want to hear from you! At Mons Royale, we believe in the benefits of action and adventure sports. The problem is that the clothing designed for these sports is not good for the planet. We want to change that.

Our mission is to shift the rider from synthetics to natural fibres. We are a growing brand with a big mission. To help us achieve this, were on the hunt for a Store Manager to lead our retail team in Our New Brand Store in Britomart.

What Youll Do As our Retail & Community Manager, youll lead the charge in creating a best-in-class retail experience while building authentic connections within the Auckland action sports community. Youll drive community engagement as the Auckland brand ambassador whilst delivering store performance through operational excellence and exceptional team leadership, bringing brings the Mons Royale mission to life both in-store and beyond. Collaborating closely with the National Retail Manager and global team, you'll be the face of our store - where retail meets community.

Key Responsibilities Lead & Inspire : Build, coach and motivate a high-performing team that thrives on delivering results and living the Mons Royale values. Lead from the floor at least 60% of the time, setting the tone for customer service and team culture. Retail Excellence : Deliver an elevated in-store experience with a sharp eye on product presentation, stock control, security and overall store operations.

Ensure visual merchandising and store standards reflect our premium brand image. Community Engagement : Be the heartbeat of local community connection - plan and host activations, events and partnerships that build brand love and customer loyalty within the outdoor and action sports scenes. Customer-First Culture : Foster a welcoming and inclusive environment where every customer interaction reflects our passion for performance and sustainability.

Drive Performance : Take ownership of sales targets, KPIs and team productivity, always looking for ways to grow and improve. Implement retail strategies with agility and work closely with the Regional Manager to align store performance with bigger business goals. Team Development : Create a culture of continuous learning, providing regular coaching, training and development opportunities to empower your team.

Brand Champion : Embody the Mons Royale lifestyle - actively participating in outdoor activities, living sustainably and representing our mission authentically. Requirements What You Bring A natural connector who thrives on building relationships - whether with customers, teammates, or local community partners. Proven experience in a senior retail leadership role, with a solid track record of hitting sales targets and leading high-energy teams.

Strategic and hands-on - you'r.