Lead a high-performing team and make your mark in rural retail! We have an fixed term (10 months maternity leave cover) opportunity for a passionate and experienced retail leader to take charge of our retail and customer service teams across VetSouths western clinics Winton, Otautau, and Lumsden. This is a fixed term, maternity leave cover. In this role, youll be at the forefront of shaping the customer experience in our stores, driving sales and team performance, and ensuring each clinic is stocked, and running like clockwork.

If you love a fast-paced environment, know how to get the best out of people, and enjoy supporting your rural community, this could be the perfect next step for you. About the Role: This is a varied, hands-on leadership role with a strong focus on people and performance. Youll be responsible for: Leading and supporting retail and customer service teams across the West region Delivering outstanding customer experiences in-store and by phone Running regular team meetings, training, and performance reviews Collaborating with marketing and suppliers to keep promotions and displays on point Managing stock levels and making sure all inventory processes are followed Driving a positive team culture that lives and breathes the VetSouth values Youll also play a key part in: Ensuring a safe work environment and promoting health & safety within your team Connecting with the wider VetSouth retail leads to share learnings and improve consistency Representing VetSouth at community and marketing events when needed About You: Youre someone who thrives on leadership, enjoys variety, and has a strong customer focus.

Ideally, youll bring: 5 years experience in retail, including 2 years in a leadership role Strong people leadership, coaching, and communication skills Confidence with Microsoft Office (Excel, Outlook, Word) A proactive, organised, and solutions-focused mindset A genuine interest in supporting rural NZ communities Knowledge of the farming or vet industry is a bonus but not essential if youre willing to learn! This role is based in Winton and covers our Otautau and Lumsden clinics, so a full, clean NZ drivers licence is required. Why Join VetSouth? Be part of a down-to-earth, passionate, and supportive team Lead a region-wide role that offers real variety and challenge Work for a company that values growth, learning, and community Play a key part in delivering great service to our farming clients About VetSouth: VetSouth is a well-regarded veterinary business with clinics across Southland and Otago. Were committed to delivering innovative, high-quality animal health services while supporting the people and communities that make rural New Zealand thrive.

Ready to Apply? If you're a confident leader whos passionate about retail, teamwork, and rural life wed love to hear from you..