Senior Product Manager Auckland, NZ Product Product Management / Permanent / Hybrid Apply for this job Our Purpose At Xero, were here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, were not only making life better for small business, well be building a stronger economy that can change the world.

How You'll Make Impact: At Xero, our mission is to make life better for small businesses, and secure, seamless access is at the heart of that vision. As the Senior Product Manager, you will lead the strategy and execution for our Customer Identity and Access Management (CIAM) and Identity Fraud Prevention platforms, ensuring millions of customers can securely and effortlessly access Xero and our ecosystem of connected 3P apps. In this role, youll drive innovation in identity, authentication/authorization, and fraud detection, balancing security with a frictionless user experience.

Youll shape the future of passwordless authentication, SSO, adaptive security, and AI-driven fraud detection, working closely with engineering, data, and design teams. Youll also work closely with 3P services and shape the strategic direction of the next horizon in identity and security. If youre passionate about scaling secure identity solutions, stopping fraudsters in their tracks, and delivering world-class user experiences, this is your opportunity to make a significant impact at one of the worlds leading SaaS companies.

Join us in building the future of secure digital identity for small businesses. What You'll Do: Actively network across Xero to understand how products fit into Xero's strategy, objectives. Work directly with the customer to conduct research, collect insights or validate understanding, getting support from the broader product function as required.

Use customer data and insights particularly in assessing value and viability risks, to inform product roadmap and planning. Define the scope of the customer problem and frame possible solutions to test, validate and refine with the support from relevant team membersBuild strong relationships with the broader product functions teams, collaborating effectively with your internal stakeholders. Planning in developing a strategy for the product line, including securing funding, resourcing.

Take an active role in the annual and quarterly OKR process, with support from product leadership Take responsibility for managing risks (in line with Xero Risk Management Standard) arising from non-functional concerns including security, privacy, regulatory change and compliance, accuracy, responsible data use and availability: consulting with stakeholders and leading trade-off decisions. What You'll Bring With You: Identity Experience (everything directly related to customer journeys around setting up, using and changing user authentication), mainly: MFA Account Settings, SSO. Login : Ev.