Delaware North New Zealand is hiring a Supervisor Reservations - Groups to join our team at Pinewood Lodge in Queenstown. As Supervisor, you will be responsible for the end-to-end management of group bookings, leading efficient operations in the Groups Reservations department. If youre passionate about customer service and creating memorable experiences for guests, apply today to join our team.

At Delaware North we like a challenge, and talent and hard work are rewarded. Were looking to create the future of hospitality, and we cant do it without you. So, roll up your sleeves and come see why Delaware North is your best career move yet.

As our team member, youll receive: Friends-and-family discounts across our resorts business Access to our employee assistance program Training and development opportunities Opportunities to grow your career with a global business Access to health and lifestyle discounts Facilitate effective marketing of Pinewood Lodge by managing online listings and planning marketing trips to high value conferences and meetings Ensure group bookings align with ADR and Occupancy Goals Manage invoices and payments effectively Prioritise positive guest experience Build and maintain strong relationships with both external and internal stakeholders Minimum 5 years experience in a similar role, marketing and securing new business opportunities Knowledge or experience with Opera Reservation System Working knowledge of Microsoft Office Suite Experience in accommodation venue management, preferred Diploma or degree in tourism management or tourism marketing, preferred Pinewood Lodge offers a unique village-style accommodation amongst the breathtaking scenery of Queenstown, New Zealand, with panoramic views of The Remarkables . Situated on three acres just minutes from the town centre , this property boasts 130 rooms , provid ing a comfortable and welcoming stay for all types of travelers . Join us and be part of creating unforgettable experiences for travelers amidst the stunning backdrop of Queenstown.

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