Team Lead - Security Operations (Response, Southern Hemisphere) Wellington, NZ / Auckland, NZ / Remote, NZ Technology Security / Permanent / Hybrid Apply for this job Our Purpose At Xero, were here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, were not only making life better for small business, well be building a stronger economy that can change the world.

About the team and role You will be managing Security Response in the Southern Hemisphere, a key team in Xero's Security Operations function. Security Response is a global function of Security Analysts made up of two teams (Northern and Southern Hemisphere) who are responsible for security monitoring, investigations and incident response. You will support your direct reports in becoming awesome Xeros whilst fostering the growth of a world-class Security Response team.

Youll maintain a working environment in which your team can do their best work sustainably. Youll monitor and look to support the operational health of your people and processes, aiming for resilience and continuous improvement. You will support your team to hone their analyst skills and grow as individuals in order to meet the capabilities required for the team.

Your focus will be on driving best-practice Security Operations and ensuring the team makes progress towards their goals. What youll do Coach, lead, and develop a team of security analysts to be a high performing, highly collaborative and highly engaged team. Help to build, scale and deliver a 24x7 security operations capability, including taking a global perspective on our issues & challenges, including managing an on-call roster for the team.

Ensure that Security Incidents are being lead and managed effectively and efficiently by the team Work effectively with your peers in Product and your team, assist in the development of roadmaps and plans which effectively and efficiently deliver business outcomes. Cultivate strong relationships with relevant internal stakeholders in order to improve collaboration with Security Collaborate with other leaders in Security to continually improve our ways of working, practices and operating model Work with your peers in Product and your team, assist in the development roadmaps and plans which effectively and efficiently deliver business outcomes. Stay up-to-date with relevant and emerging SecOps practices, techniques and frameworks.

Work with other Xero teams to troubleshoot and resolve issues impacting the Security Response team Coach and enable your team to ensure effective and efficient handling of Security issues, including the investigation of alerts via Xeros SIEM. What youll bring with you Strong track record of people management Ability to thrive in a fast-paced environment, comfortable with ambiguity and proven ability to lead Strong coaching, and leadership skills Excellent writ.